Refund Policy

Last Updated: 18^th February, 2025

We strive to provide quality VPN services and customer satisfaction. Please review our refund policy carefully:

1. Eligibility for Refunds

• Subscription-Based Services: Refund requests for premium subscriptions (Silver, Gold, Platinum) must be submitted within 5 days of purchase, provided that no significant usage of premium features has occurred.
• Non-Refundable Services: Once a VPN account or third-party app account is activated and used, it is considered non-refundable. Affiliate commissions, rewards, and promotional credits are not eligible for refunds.

2. How to Request a Refund

• Process: Contact our support team at [email protected] with the subject line "Refund Request" and your account details, purchase receipt showing your invoice and transaction reference, and a brief explanation of your refund request.
• Review: Refund requests will be reviewed on a case-by-case basis. We reserve the right to deny a refund if the request does not meet the eligibility criteria.

3. Refund Processing

• Approved refunds will be processed within 7-10 business days and returned to the original payment method. You will receive a confirmation email once the refund has been issued.

4. Changes to Refund Policy

We reserve the right to update this refund policy at any time. Any changes will be posted on our website along with the updated effective date.